Most popular articles
Most popular articles
Technical support
Residential services
- How to receive and pay your Bell bill during a Canada Post work stoppage.
- Understand my bill
- Where can I find my current balance?
- Bill Payment Options
- Report a Payment
- How to sign up for Pre-authorized payments
- How do I pay my bill?
- Why am I being charged for equipment when I returned it?
- How to return your Bell MTS equipment
Keeping you connected during COVID-19. Learn more
At Bell MTS, we take the health and safety of our customers and team members very seriously. We are following all COVID-19 public safety guidelines including enhanced sanitary precautions. In addition, any Bell MTS employee or representative — including technicians as well as store and neighbourhood marketing agents — returning from regions at risk or feeling unwell are instructed to stay at home for the recommended period. We are monitoring the situation closely and will adjust our business practices rapidly as required. We are always available to provide any assistance and answer questions about Bell MTS services through our normal communications channels.
Billing and payment
- How to receive and pay your Bell bill during a Canada Post work stoppage.
- Bill payment options
- Why is my first bill so high?
- Report a payment
- How to return your Bell MTS equipment
View all Billing and payment
Manage MyAccount
- Bell MTS Online Bill
- How do I sign up for MyAccount?
- How to change your MyAccount password
- MyAccount Mobile App
- How to move your Bell MTS services
View all Manage MyAccount
Internet
- How to log in to the Bell MTS Mail website
- What is the Bell Wi-Fi App
- Why is my Internet not working?
- Connect your computer to your home network
- Why does my Wi-Fi connection keep dropping?
View all Internet
Fibe TV
- TV picture does not match the size of my screen
- Why does my TV say no signal?
- Why is my TV picture breaking up and freezing?
- Change TV channel packages
- Remotes
View all Fibe TV
Phone Services
Security
