Change TV channel packages
- Change Residential TV channel packages
- Make channel group changes in minutes.
- See any revised costs before you submit changes.
- Sign in and access TV channel change application
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- Go to: MyAccount.
- Log in with your MyAccount username and password.
- If you don't have a username and password, click the Sign Up button or visit sign up for MyAccount.
- Once logged in, click on the Change My TV Channels link.
- How to change your TV package
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- Select the Packages tab from the left side navigation bar.
- Select the Package you would like to switch to Good, Better, Best, Starter, or Basic.
- Complete any remaining changes or select Review changes from the bottom summary bar to confirm your changes and submit your request.
- Select Accept terms and submit to complete your change TV channels request.
- How to make changes to your TV Channel Groups
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- Select the applicable category(s) from the left side navigation bar.
- Movies & series contains all premium movie entertainment channels such as HBO, STARZ, Crave and more
- À la carte contains all theme programming groups as well as individual channel selections
- Additional choices contains all premium ethnic, faith, sports, and adult programming
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Add or delete channel groups by checking or unchecking the channel group.
- The summary bar is updated with your new monthly charges.
- When you're finished making changes, select Review changes from the summary bar at the bottom of the screen.
- Select the applicable category(s) from the left side navigation bar.
- How to complete your order
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The Review screen provides important information about your order including:
- The new monthly total and previous monthly total
- Messages relating to your selections
- Your order summary.
Select the Accept terms and submit button to complete your request. Or select the modify channel selection link to make additional changes
- How many changes can I make per day?
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You can sign in and make online TV channel changes once per day, but during that session you can make as many changes as you like.
Note: some channels require 30 day subscriptions.
- Find a channel
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Looking for a specific channel? Visit Find a Channel for a complete listing of all TV Channels and Channel Packages available.
- Change Business TV channel packages
Contact us through Chat to change your Business TV channel package.