Bell MTS

If your HDTV or Standard TV displays a "No Signal" error message, it may be due to one of the following issues:

1. Determine how many TV’s are affected.
   • If it is one TV, continue to step two.
   • If multiple or all TV's are affected, continue to step five.
2. Ensure that your HDTV is on the same source/input as your Bell MTS Fibe TV service.
   1. Press the TV button on your Bell MTS Fibe TV remote control.
   2. Press the TV/Video button.
   3. Wait 10 seconds.
   4. Repeat steps b and c continually to cycle through all the available source/inputs on your TV until the correct source/input is selected. (ie. HDMI 1, HDMI 2, Component 1, Component 2, etc.) On standard TV's (non HDTV), you may have only 2 choices, TV or Video.
3. If the source is correct from step two:
   1. Unplug the HDMI cable from your Bell MTS Fibe TV Set-top Box.
   2. Wait 30 seconds.
   3. Plug the HDMI cable back in.
   4. Wait for the signal to initialize.
   5. Make sure all cables connected on the set-top box and your TV are secure.
4. If the problem persists:
   1. Unplug the power cable from the back of the Bell MTS set-top box.
   2. Wait 60 seconds.
   3. Plug the MTS set-top box back in.
   4. Wait for the signal to initialize.
5. If you are still experiencing a problem:
   1. Make sure ALL Ethernet and/or Coax cables are securely in place.
   2. Unplug the power from the Bell MTS box labeled 2Wire or Pace as well as the affected set-top boxes.
   3. Wait 60 seconds.
   4. Plug the power back into the Bell MTS box labeled 2Wire or Pace.
   5. Wait for the broadband light to turn a solid green colour.
   6. Plug the power back into the affected set-top boxes.
   7. Wait for the signal to initialize.
6. If you were unable to resolve the issue on your own, please contact us.