Residential Gateway (RG) Model 3800HGV-B
- Front Panel Lights
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Key LED Description 1 Power - Solid Green: Residential Gateway is powered on.
- No light: Residential Gateway is not receiving power.
- Flashing Red: Residential Gateway is booting.
- Red: Residential Gateway could not boot/start.
2 Ethernet Flashing Green: Traffic is being sent/received. 3 USB-PC Not compatible with Bell MTS service. 4 Wireless Flashing Green: Traffic is being sent/received. 5 HPNA - Solid Green or Flashing Green: HPNA (Coaxial connection) is working properly.
- No light: HPNA (Coaxial connection) is not active.
6 Phone 1 and 2 Not compatible with Bell MTS service. 7 Broadband - Solid Green: Good Internet connection.
- No light: Residential Gateway is not yet fully powered.
- Flashing Green: Residential Gateway is attempting to establish an Internet connection.
- Flashing Red: No DSL or Ethernet signal on the line.
- Flashing Green and Red: Connection failed for over 3 consecutive minutes.
8 Internet - Solid Green: Residential Gateway is connected to the Bell MTS network.
- Flashing Green: Residential Gateway is trying to connect to the MTS network.
- Red: Residential Gateway failed to connect to the Bell MTS network.
- No light: Bell MTS network connection has not yet been established.
- Rear Panel Function
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Key Item Function 1 Power DC Power Adapter Connector. 2 Reset Press and hold for 5 seconds to reset to factory defaults. 3 Cable Line HPNA (Coaxial) connector to connect your Set-Top Boxes to the Residential Gateway. 4 USB-PC USB Port - Not compatible with Bell MTS service. 5 Local Ethernet 1-4 RJ-45 Ports (Ethernet) to connect computers and other network devices to the Internet. 6 Broadband For Bell MTS FiON customers only. RJ-45 Ports (Ethernet) to connect the Residential Gateway to the MTS service. 7 Phone Line RJ-45 Ports (Ethernet) to connect the Residential Gateway to the MTS service. 8 Lines 1 & 2 Not compatible with Bell MTS service. 9 Aux Line Not compatible with Bell MTS service. - Finding the MAC Address and Wireless Network Key
You can find the MAC address and Wireless Network Key on a sticker on the bottom of the unit.