Bell MTS

You can access Netflix on any of the following Fibe TV or Satellite TV receivers without any additional equipment:

• 4K Whole Home PVR (VIP 5662)
• 9500 Whole Home PVR (Satellite)

Then, there are two ways for you to access the Netflix app:

1. Go to channel 55 or 1055 and press Select or OK to launch the Netflix app.
2. Press APPS or INTERACTIVE TV on your remote to bring up the App Launcher. Scroll down until you see the Netflix icon and press Select or OK to launch the app.

If you are new to Netflix, you can create a Netflix account directly on your TV screen when you launch the Netflix app, or you can visit netflix.com/mts. Once subscribed, you can log in to the Netflix app using that email address and password.

You directly pay the monthly subscription fee to Netflix. Bell MTS does not charge additional fees to access Netflix.

To exit without signing out of your Netflix account:

1. Press the BACK button on your Bell MTS Fibe TV remote.
2. Navigate to Exit Netflix.
3. Press Select or OK.

You’ll go back to the channel you were previously watching and will stay logged in to your Netflix account.

To exit and sign out of Netflix:

1. Press the BACK button on your Bell MTS Fibe TV remote.
2. Select the gear icon.
3. Navigate to Sign Out.
4. Press Select or OK.

You’ll go back to the channel you were previously watching. If you sign out, you’ll need to log in again the next time you use the Netflix app.

Parental controls for the Netflix app are separate from those you set on Bell MTS Fibe TV. To change parental controls for Netflix, log in at netflix.com and select Parental Controls.

Language preferences on the Netflix app are separate from those you set on Bell MTS Fibe TV. To change your Netflix language preferences, log in at netflix.com and select Language. Once you log back in to Netflix on Bell MTS Fibe TV, your selected language preference will appear.

More information on Netflix Help Centre.

To select subtitles or an audio track in a different language:

1. Press the down arrow on your Bell MTS Fibe TV remote while watching a Netflix title.
2. Select Audio and Subtitles.
3. Press Select or OK.

From this menu, you can select and save your preference.

The Netflix app is only available in HD, however it will work on any TV including Standard Definition (SD). When watching in SD, programs will display in letterbox.

Yes, Netflix will require one of your TV streams.

Netflix encodes its programs to be used across many different platforms. Depending on the way your TV sound is configured it may sound lower than regular TV channels. This is common across various platforms with Netflix. Turning up the volume on your TV or amplifier will solve this problem.

Yes, Netflix 4K requires a subscription to 4K service, a compatible 4K Television, minimum Fibe 50 Internet, and Netflix Premium subscription.

Netflix is aware that sometimes programs may not be available at one time or another. Usually this is a temporary issue. If this happens wait a while and try again, if the problem persists, contact the Netflix Help Centre.