Call Answer features
A Call Answer subscription includes these valuable features:
- Message waiting light
The Message Waiting Light will activate a light on compatible telephone sets to indicate you have messages.
Note:
After retrieving your messages, please ensure you exit your mailbox by using * if you have the Message Waiting Light. This will ensure the Message Waiting Light will turn off.
- Call monitor
Listen to callers while they are leaving a message in your voice mail. You can even intercept the call.
To use call monitor:
- A short ring alerts you when a call has been transferred to your mailbox.
- To find out who's calling, pick up the receiver and press *95 to listen to the call without being heard.
- During the monitoring of a call, you can choose to hang up or speak to the caller.
- Press the receiver disconnect or link button to speak to the caller.
- Call Monitor must be activated within 20 seconds of the call being forwarded to your mailbox.
- Ring control
Control the number of rings callers will hear before they are connected to your Call Answer service.
To use ring control:
- Dial *94 and listen for 3 beeps.
- You will be prompted to enter the number of rings before switching to Call Answer (minimum is 2 rings, 1 ring is not an option).
- Hang up.
- Turning Call Answer on and off
To have Call Answer take messages when your line is busy:
- Dial *90 to turn it on.
- Dial *91 to turn it off.
To have Call Answer take messages when you don't answer
- Dial *92 to turn it on.
- Dial *93 to turn it off.
