Call Answer features
A Call Answer subscription includes these valuable features:
- Message waiting light
The Message Waiting Light will activate a light on compatible telephone sets to indicate you have messages.
Note:
After retrieving your messages, please ensure you exit your mailbox by using * if you have the Message Waiting Light. This will ensure the Message Waiting Light will turn off.
- Call monitor
Listen to callers while they are leaving a message in your voice mail. You can even intercept the call.
To use call monitor:
- A short ring alerts you when a call has been transferred to your mailbox.
- To find out who's calling, pick up the receiver and press *95 to listen to the call without being heard.
- During the monitoring of a call, you can choose to hang up or speak to the caller.
- Press the receiver disconnect or link button to speak to the caller.
- Call Monitor must be activated within 20 seconds of the call being forwarded to your mailbox.
- Ring control
Control the number of rings callers will hear before they are connected to your Call Answer service.
To use ring control:
- Pick up the receiver and press *94.
- Enter the number of rings desired. You may choose between 0 and 9 rings. Some areas may only choose between 1 and 9 rings.
- A confirmation tone will let you know the change has been accepted.
- Busy line
Choose whether a caller is sent to your mailbox or hears a busy signal when the line is busy.
To have callers get a busy signal:
- Pick up the receiver and press *91.
- A confirmation tone will let you know the change has been made.
To direct callers to your mailbox when the line is busy:
- Pick up the receiver and press *90.
- A confirmation tone will let you know the change has been made.
Note
Customer must subscribe to Call Answer with Call Forward Busy to use this feature.
- Ring no answer on/off
Choose whether a call is sent to your mailbox or unanswered.
To have calls remain unanswered:
- Pick up the receiver and press *93.
- A confirmation tone will let you know the change has been made.
To have calls forwarded to your mailbox:
- Pick up the receiver and press *92.
- A confirmation tone will let you know the change has been made.
