Why don't I see a 2.4 GHz or 5 GHz Wi-Fi band to connect to?
Bell's Whole Home Wi-Fi automatically merges your available Wi-Fi frequencies (2.4 GHz, 5 GHz and 6 GHz if applicable). This allows us to always get you the strongest signal and best speeds available, thanks to our cloud-based smart network that automatically optimizes as you move around your home. Your devices will switch between frequencies based on a series of factors, including the number of connected devices and the amount of bandwidth being used.
- Bell MTS's Wi-Fi pods have advanced capabilities such as automatic band steering.
- A single SSID (Wi-Fi network broadcast name) will be transmitted to connect to either 5 GHz or 2.4 GHz bands.
- The technology will select the best network to connect to in order to mitigate surrounding Wi-Fi interference, improve signal strength and maximize performance.
If you've manually split your SSIDs, downloading the Bell Wi-Fi app will merge them.
The Bell Wi-Fi app lets you control, manage and monitor your home Wi-Fi network from anywhere at any time. You can:
- Manage your Wi-Fi network name and password
- Share your Wi-Fi network with guests
- See all the devices connected to your network
- Check Wi-Fi signal strength throughout your network
- Manage parental controls, such as temporarily blocking Internet access or setting recurring access schedules
- Run speed tests on your device
- Install Whole Home Wi-Fi pods
