Stay connected during a power outage to your fibre-to-the-home phone service
To learn how to have access to a phone service (including 9-1-1) during a power outage, select your modem:
Please remember that your Home phone service, including access to 9-1-1 emergency services, will not work during a power outage. Services that communicate using a phone line, such as a monitored medical device or a home security system (including some monitored by Bell) may also not work.