Fibe TV App Troubleshooting
Issue | On a mobile device | On Apple TV, Fire TV or Android TV | On a computer (Web) |
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I receive the following error using an Amazon Fire TV Stick: "Connection Error – An unknown error occurred connecting to the Amazon Appstore." |
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I experience errors while playing content and playback doesn't resume. |
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I am receiving the following error: "Watching video content on this device is only available when connected to your Bell Home Wi-Fi. (1052)" | Make sure you are connected to your Bell Internet service at home.
You can watch television with the Fibe TV app on Apple TV only from home. You must be connected to the Bell Internet account that is associated with your Fibe TV account. |
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I am receiving an error related to Adobe Flash Player when trying to watch TV on fibetv.ca. |
If the error persists, you might need to enable Flash in your browser: |